Drive superior customer satisfaction as a Customer Service Supervisor at Shoppers Drug Mart. Oversee cash operations and training for a dedicated team. In the role of Customer Service Supervisor, you will manage essential customer service and loss prevention functions while fostering a positive shopping experience at Shoppers Drug Mart. Your leadership will guide staff through training and compliance with store policies, ensuring quality service and effective merchandising. Key Responsibilities:
Train cashiers and merchandising teams in store policies
Oversee daily cash flow and inventory management
Address customer inquiries and resolve service issues
Ensure store cleanliness and proper product rotation
Manage merchandising displays as directed Requirements:
Robust judgment and independent decision-making skills
Organized with excellent time management abilities
Proficient in typical retail software
Experience in customer-facing roles essential
Knowledge of retail operations and product offerings Lead by example, ensuring excellence in service and store presentation at Shoppers Drug Mart.

📌 Customer Service Supervisor At Shoppers Drug Mart Burnaby
🏢 Shoppers Drug Mart
📍 Burnaby