Lead customer service operations as a Supervisor for the City of Brockville on a 9-month contract. This role combines financial management, taxation expertise, and exceptional service delivery. The City of Brockville is seeking an experienced Supervisor of Customer Service to manage daily operations within the Finance team.

Key responsibilities include overseeing municipal property taxation, billing procedures, and revenue collection. A solid background in finance and supervisory experience is essential for success in this high-transaction workplace. Key Responsibilities:
Oversee customer service, cash receipts, and water billing tasks
Provide leadership and performance management to staff
Handle all aspects of property taxation and billing
Analyze tax rates,



assessment growth, and financial incentives
Manage collections and reporting of City revenues Requirements:
Three-year diploma in Accounting or Finance
Minimum three years of municipal financial experience
Knowledge of municipal property taxation and utility billing
Robust communication skills for complex financial data
Advanced proficiency in Microsoft Office and financial systems Bring your finance skills and leadership capabilities to enhance the City of Brockville's customer service operations.

📌 Customer Service Supervisor At City Of Brockville
🏢 Brockville Tourism
📍 Brockville