Overview

We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires familiarity with dental office procedures, electronic medical records, and multi-line phone systems. Prior experience with dental software such as Akitu One and Tracker is highly preferred.

The Dental

Receptionist plays a vital role in ensuring smooth daily operations and a positive patient experience.

Responsibilities
Greet patients warmly and professionally upon arrival and departure
Schedule, confirm, and reschedule patient appointments using Dentrix or similar dental software
Manage multi-line phone systems to handle inquiries, appointment requests, and follow-ups
Verify patient insurance information and update electronic medical records accordingly
Collect payments, co-pays, and process billing accurately
Maintain organized patient records in compliance with privacy regulations
Assist with front desk duties including check-in/check-out procedures




Coordinate with dental staff to ensure timely patient flow and appointment adherence
Handle administrative tasks such as filing, faxing, and correspondence
Ensure the reception area remains clean, welcoming, and well-stocked

Qualifications
Prior experience as a Dental Receptionist or in a dental office environment is highly preferred
Knowledge of dental software such as Akitu One is a robust advantage
Familiarity with medical terminology and electronic medical records systems
Robust organizational skills with attention to detail
Excellent communication skills, both verbal and written
Ability to handle multi-line phone systems efficiently in a fast-paced environment
Office experience including front desk responsibilities or administrative roles is desirable
Experience working with medical or dental office procedures is beneficial
Qualified appearance and friendly demeanor to create a positive patient experience
Weekend availability

Pay: $20.00-$30.00 per hour

Benefits
Flexible schedule
On-site parking
Paid time off

Work Location: In person

📌 Dental Receptionist London
🏢 Vela Dental
📍 London