Join Grundfos as the CSSC Manager for OEM Solutions and lead a skilled team delivering world-class customer service and technical support. This role is hybrid and focuses on empowerment and growth. In this pivotal position, you will develop and lead an internal sales support team.
Your core focus will be on providing exceptional technical quotations and customer solutions, thus enhancing the reputation of Grundfos. This role requires a commitment to continuous improvement while achieving critical sales targets and performance management. Key Responsibilities:
Develop a high-performing team of application engineers
Deliver world-class technical quotations within set targets
Drive improvements in team efficiency and customer satisfaction
Foster a sales-minded culture through performance dialogues
Participate in the hiring process and employee development
Requirements:
Bachelor’s degree or equivalent work experience (5+ years)
3+ years of management experience in a technical role
Robust focus on customer service excellence
Effective communication and networking abilities
Background in water technology is advantageous
Lead your team to success and ensure top-tier customer satisfaction at Grundfos.