HCLTech is a leading global technology company renowned for delivering cutting-edge solutions and transformative services across various industries. With a presence in over 50 countries and a workforce of more than 220,000 specialists, HCLTech is committed to driving innovation, customer-centricity, and sustainable growth. The company’s core values emphasize integrity, collaboration, and an unwavering dedication to excellence, making it a trusted partner for Fortune 500 organizations worldwide.

We are looking for who has valuable operation support experience along with Data Access Management tools and data categorization.

Work Location: Toronto

Below are the specific experience that the team is looking for along with DAM exposure.
Access

Governance & Control
understanding end‑to‑end user access lifecycle: provisioning, modification, and de‑provisioning.
Should know Role‑Based Access Control (RBAC), Attribute‑Based Access Control (ABAC), and least‑privilege models.




Must aware of compliance with internal policies and external regulatory requirements
Operations

Support & Incident Handling
Provide L1/L2 operational support for access-related issues, incidents, and service requests.
Perform root-cause analysis for recurring access failures and drive permanent corrective actions.
Escalate complex security and access issues to engineering or platform teams as needed.
Adhere to defined SLAs, response timelines, and operational KPIs.
Tools & Platforms Experience
Unix platform
Active Directory / Azure Active Directory
ServiceNow or similar ITSM tools
SIEM tools for access log monitoring (Splunk, QRadar, etc.)

Experiences:

Data Compliance

Data Governance

Data Lifecycle management

Data Leakage Prevention

Overall Data Posture Management (Including identity correlation with sensitive data and Privileged Identity Management (PIM))

📌 Data Access Management Dam Operations Analyst Toronto
🏢 HCLTech
📍 Toronto