Become a Business Enablement Technical Analyst at FCC, providing Level 3 support for a variety of applications in a collaborative hybrid workspace. Make a significant impact on user experience and technology resolution. In this role, you will investigate and resolve issues pertaining to SaaS tools, while working with various teams and external vendors.

Your expertise will facilitate the integration of recent product features and ensure that users can effectively navigate business applications. Demonstrate your solid problem-solving and analytical skills to provide insightful documentation and support. Key Responsibilities:
Investigate escalated SaaS support tickets effectively
Conduct technical triage and root-cause resolution




Maintain hands-on knowledge of enterprise applications
Assess vendor releases for advantages and risks
Create documentation for user support and readiness Requirements:
Bachelor's degree in IT or a related discipline
At least two years of experience in technical support
Familiarity with SaaS and commercial applications
Excellent analytical and communication skills
Eagerness to learn and adapt to new tools Help FCC empower the agriculture industry through technical excellence and user-driven support.

📌 Business Enablement Technical Analyst Role Regina (Canada)
🏢 Farm Credit Canada
📍 Canada