Lead the Field Service Team at Toromont Cat in Thunder Bay as a Field Service Supervisor. Focus on delivering outstanding customer service while ensuring safety and compliance within operations. In this full time, permanent role, you will be responsible for guiding a dedicated field service team, fostering an environment of safety and efficiency.

You'll engage with customers directly, ensuring high-quality service delivery and effective problem resolution in line with corporate directives. Key Responsibilities:

- Promote and model safety-first initiatives
- Ensure team compliance with customer safety guidelines
- Serve as the primary contact for customer service needs
- Train and assess the team for optimal performance
- Create quotes and oversee invoice management Requirements:
- Post-secondary education preferred
- Minimum of 5 years in a supervisory service role
- Proven ability to enhance customer satisfaction
- Experience leading teams in diverse locations
- Knowledge of service order financial implications Contribute to team success and operational excellence with Toromont Cat's industry-leading service.

📌 Toromont Cat Field Service Leadership (Northeastern Ontario)
🏢 Toromont CAT
📍 Northeastern Ontario