Citigroup Inc. is seeking a Customer Service Intermediate Analyst to deliver client resolutions and proactive support in coordination with the Customer Service team.
In this role you will manage a portfolio of high-profile clients, acknowledge queries and resolve them timely in line with departmental standards. The ideal candidate is bilingual in English and French, with 2–5 years of customer experience, solid communication and analytical skills, and the ability to handle escalations.
📌 Bilingual Client Success Analyst En/fr Toronto
🏢 Citigroup
📍 Toronto
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