Enhance user experience as a ServiceNow Analyst with Four Seasons in Toronto. This hybrid role is critical for delivering first-class platform support and management. As a key member of the Platform Management team, you will handle user inquiries, maintain platform operations, and assist with troubleshooting across ServiceNow.

Candidates should possess solid communication skills, attention to detail, and foundational ServiceNow knowledge. This position directly supports operational workflows and incident management for corporate functions. Key Responsibilities:
Provide timely responses to ServiceNow incidents and support requests
Configure, install, and manage platform components
Escalate unresolved issues to appropriate technical teams




Administer user accounts and access requests securely
Document service activities to improve knowledge resources Requirements:
Minimum of 0–2 years of relevant experience in ServiceNow
Bachelor’s degree in Information Technology or a related discipline
Robust communication and organizational skills
Interest in AI-enabled support tools and automation
Basic integration and scripting familiarity advantageous Drive exceptional service quality at Four Seasons by leveraging your analytical expertise and customer-oriented mindset.

📌 Analyst In Servicenow Platform Management Toronto
🏢 Four Seasons
📍 Toronto