We are hiring a Bilingual Claims Service Representative to offer remote support and assist policyholders with their insurance claims from anywhere in Canada. Ensure timely and productive processing for callers. The role requires full proficiency in French and English, focusing on delivering exceptional customer service.

Candidates will manage the intake of claims, document necessary details, and work closely with adjusters and vendors to enhance the client experience. This full time position requires a commitment to high-quality service. Key Responsibilities:
Review and finalize call reports for claims
Provide top-notch support to policyholders
Coordinate with adjusters when necessary
Respond to inquiries and manage service requests
Analyze service lapses and offer recommendations Requirements:
Post-secondary education required
Minimum of 1 year in customer service
Preferable experience in the insurance field
Solid computer skills and communication abilities
Attention to detail is essential Bring your bilingual talents and customer service skills to our remote team and make a difference for clients.

📌 Bilingual Claims Service Representative Remote Moncton
🏢 Davies Group
📍 Moncton