Join the City of Barrie as a Water Customer Services Foreperson and enhance water service operations in the community. This permanent, full time position emphasizes coordination, compliance, and customer satisfaction. As a key member of the Water Operations Branch, you will manage daily operations within the Water Customer Services section.

Responsibilities include resolving customer complaints, ensuring adherence to regulations, and leading service request management.

Your role is crucial in delivering high-quality water services and maintaining public trust. Key Responsibilities:
Coordinate daily tasks and operations for Water Services
Investigate and address customer service requests
Track and report compliance and performance metrics




Lead the team to uphold regulatory standards
Interface with stakeholders to enhance service delivery Requirements:
College diploma in Civil, Mechanical, or Environmental Engineering or equivalent
Five years relevant experience, with two years in a supervisory role
Cross Connection Control Specialist and Water Meter Installer Certifications
Valid Ontario Class 'G' Driver’s License
Willing to work adaptable schedule if needed Contribute to the success of Barrie's community through effective water service management and customer engagement.

📌 Barrie Water Customer Services Foreperson Role
🏢 Ontario Water Works Association
📍 Barrie