Field Law accepts unsolicited résumés for support staff positions that become available from time to time. Interested applicants may submit their covering letter and résumé via email, in confidence to
[email protected]. We thank all applicants in advance and advise that only those with relevant and pertinent experience will be contacted.
Qualified applicants are welcomed and preferred to apply directly.
- Training Specialist - Edmonton
- The Training Specialist is responsible for developing, implementing, and maintaining comprehensive training programs that enhance the skills, knowledge, and performance of Fielders across all four Field Law offices. This role focuses on ensuring Fielders can effectively use technology in their day-to-day work by understanding the user experience, identifying training needs, and delivering engaging and effective learning solutions. The Training Specialist builds strong relationships with Fielders through ongoing communication and feedback to assess training effectiveness, identify opportunities for improvement, and support a positive learning experience. Field Law is committed to upholding our core values of Collegiality, Integrity, and Qualified Excellence, which serve as the foundation of our dedication to creating a high-quality, collaborative, and respectful environment for everyone.
Duties + Responsibilities
- Develop proficient working knowledge of firm-standard software, including new products and product upgrades as introduced, as well as related policies, procedures, and best practices.
- Apply adult learning methodologies to deliver learning sessions at an exceptional level using established delivery standards, including but not limited to, group classroom delivery, one-on-one coaching, practice sessions, product demonstrations, on-line courses, roll-out workshops, and synchronous virtual delivery/facilitation.
- Use and maintain standard procedures to coordinate the logistics of learning sessions: publish classes, schedule/reschedule students,
reserve training facilities, and maintain course content and evaluations.
- Collaborate with subject matter experts, business representatives, and technical resources to design, develop, deliver, and maintain engaging and effective courses and learning materials for small to mid-scale programs.
- Assess the needs of learners to recommend team learning plans through the analysis of student workflow and necessary technical competencies compared to existing skill sets.
- Consult with Fielders to identify technology challenges, understand workflows, and make recommendations on best use of technology to meet their needs.
- As part of the preparation process to deliver learning programs, participate in testing and validating new firm-standard applications and product upgrades.
- Research best practices, advancements, and trends in adult education to identify opportunities for incorporating them in the training program.
- Update and maintain training and user documentation in line with Field policies and procedures.
- Provide feedback to managers and supervisors regarding trainees’ performance and development and make recommendations for improvement.
- Other tasks as assigned.
Qualifications + Skills
- 3+ years of experience training in the legal industry (technical training experience may be considered in lieu of legal industry experience).
- Experience writing and formatting training materials and user documentation.
- 3+ years of progressively related instructional design experience.
- Demonstrated technology training experience.
- Eagerness to grow, learn and improve, and help Fielders improve their use of firm tools.
- A strong passion for continuous process improvement and innovation.
- Strong analytical skills to understand, document, and communicate complex processes.
- A foundational understanding of technology and how technology can be used for automation, collaboration, and improvements in efficiency.
Working Conditions
- Normal weekday office hours (35 per week).
Qualified applicants can submit their resume to:
[email protected]
📌 Training Specialist - Edmonton
🏢 Field Law
📍 Edmonton