Join Komatsu as a Customer Service Representative and transform customer experiences in Sparwood, BC. Your role will bridge the gap between customers and service teams in the mining sector.

As a vital part of the team, you will leverage your customer service and technical skills to manage orders and resolve inquiries. This role focuses on ensuring efficient operations for clients reliant on heavy machinery. You will also collaborate with various departments to support service delivery and enhance customer satisfaction.

Key Responsibilities:
• Oversee parts orders, quotations, and billing
• Coordinate with field teams for optimal job execution
• Expedite parts to limit equipment downtime
• Address technical inquiries and provide timely updates
• Participate in customer planning and inventory discussions

Requirements:
• Minimum 3 years in customer service roles
• 5+ years experience with heavy equipment
• High School Diploma needed; certifications are an asset
• Proficiency in Microsoft Office and ERP systems
• Robust organizational capabilities

Use your background in heavy equipment and customer service to make a difference at Komatsu.
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