If You Were To Come On Board As a Hospitality Manager, We’d Ask You To Do The Following For Us
Provide engaging and anticipative service to all office employees, executives, and visitors.
Lead a team and manage all HR functions, support, payroll and associate development plans
Perform administrative tasks and provide guidance to team in completion, including time-off and daily coverage schedules
Coordinate day-ahead team reviews and daily activities to ensure timely, accurate completion of tasks
Inspire, motivate, and engage staff to prioritize excellent customer service and hospitality above all else
Work closely with Client facilities and technology teams, and other key stakeholders to ensure a flawless in office experience and improve / refine processes as needed
Collaborate with internal partners on the entire meeting/event lifecycle including critical paths, resource allocation, sourcing of specific products, assignment of responsibilities, management of logistics
Coordinate with external vendors and catering suppliers as required, ensuring the highest level of satisfaction for in office and external meetings and events
Support and carry out security, fire, health, and safety guidelines as required
Coordinate with 3rd party vendors relating to systems, maintenance, etc.
Register and check in clients and visitors as required using internal systems
Assist with room set ups and AV support
Light housekeeping and other duties as required
Role Think you have what it takes to be our Hospitality Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:
Degree or working experience in a luxury hospitality environment is considered a strong asset – corporate, restaurant or hotels. Preference given to those with events/catering experience
At least 3 years in a supervisory or management role for a small to medium sized team
Demonstrates exceptional leadership and management skills, effectively overseeing a dynamic team and providing necessary support to ensure all members succeed
Excellent written and verbal communication skills
Strong relationship building, executive presence, and interpersonal skills
Good analytical and adaptability skills
Strong technical skills and ability to learn and operate internal and external systems.
Ability to manage competing priorities and meet frequent deadlines.
Intermediate to advanced proficiency in Microsoft Office (Excel, Outlook, Teams, PowerPoint etc.) Proficiency in event Management or Rooms Booking Software is a bonus
Resourceful learner with an improvement mindset, and strong critical thinking and problem-solving abilities
Thrive in a dynamic, demanding and active environment
Flexibility in work hours to support events as needed
When needed, be flexible to travel for in-person meetings with concierge associate team members located in other cities
Experience Microsoft Excel: 1 year (required)
Microsoft Outlook: 1 year (required)
Microsoft Office: 1 year (required)
Hospitality: 3 years (required)
What’s in it for you? Join an award-winning culture. We have been recognized for being a Excellent Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
The opportunities with us are endless. As the world’s largest food and support services company,
we offer an extensive range of learning and career opportunities for all our associates.
Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact
[email protected] for further information.
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📌 Hospitality Manager (Alberta)
🏢 Compass Group Canada
📍 Alberta