We are seeking a User Safety & Risk Operations Agent to investigate, assess, and respond to complex cases involving user safety, fraud, abuse, and policy violations. The successful candidate will use robust analytical judgment, attention to detail, and empathy to help maintain a secure and trustworthy digital environment.
Key Responsibilities:
Content Moderation
Review and enforce platform policies through manual and AI-assisted moderation.
Investigate escalated reports involving harmful or policy-violating content.
Review user appeals and make accurate, well-documented decisions.
Risk & Abuse Prevention
Identify and investigate scams, spam,
📌 Trust & Safety Analyst Epsilon Solutions Ltd Regional Municipality Of Niagara
🏢 Epsilon Solutions
📍 Regional Municipality of Niagara
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