Explore a fulfilling career as a Customer Service Representative in Lost Pet Recovery at Independence Pet Holdings. Work remotely to support pet parents in navigating their concerns and inquiries effectively.
In this remote full-time role, you will handle customer inquiries, ensuring a high level of service while managing discrepancies in member accounts. The position mandates knowledge of our policies and compliance with applicable regulations. You will work on a versatile schedule that includes weekends and evenings between 8:00 AM and 11:00 PM EST.
Key Responsibilities: - Address customer inquiries and concerns promptly - Resolve issues related to member accounts - Stay informed on product and compliance knowledge - Provide timely support in accordance with guidelines - Assist with additional responsibilities as needed
Requirements: - Minimum of 2 years in customer service or call center roles - Must reside in Canada - Willing to work weekends and flexible schedule - Solid problem-solving abilities - Effective communication skills
Become a vital part of a dedicated team focused on improving pet health at Independence Pet Holdings.#J-18808-Ljbffr

📌 Independence Pet Holdings Service Representative Riviere Des Prairies—pointe Aux Trembles (Canada)
🏢 Independence Pet Group
📍 Canada