Make an impact at Mission Hill Family Estate as a Guest Experience Leader, focusing on exceptional hospitality and operational management. This full time, on-site role emphasizes leadership and guest engagement.
As a Guest Experience Leader, your primary responsibility is to manage the Boutique and Tasting Room's daily operations. You'll lead with a solid floor presence, nurturing team collaboration and supporting guest needs. Your ability to schedule effectively and oversee reservation details will directly enhance the guest experience.
Key Responsibilities: - Manage daily operations and service execution - Coach and support team members for performance excellence - Align schedules and payroll with business needs - Supervise reservation details and optimize guest interactions - Work with various teams to ensure seamless experiences
Requirements: - 5+ years in hospitality or guest-facing roles - Leadership experience with a focus on team development - Robust communication, planning, and problem-solving skills - Familiarity with operational support systems - Ability to obtain Serving It Right certification
Join us in creating unforgettable guest experiences at Mission Hill Family Estate.#J-18808-Ljbffr

📌 Mission Hill Family Estate Guest Experience Leader Winnipeg
🏢 The Mark Anthony Group
📍 Winnipeg