Step into a pivotal role in the aviation industry with Swissport as a Duty Manager overseeing ramp operations at YYZ. Lead teams, manage scheduling, and ensure safety standards while delivering exceptional service.

This Duty Manager position reports directly to the Station Manager and requires a minimum of three years in ground handling. You'll oversee daily operations, manage personnel in a unionized environment, and enhance service quality by coaching and training staff. Collaborating with customers and airport authorities ensures smooth operations and effective resource planning.

Key Responsibilities:
• Accountable for all ramp-related daily operations
• Manage resource planning and scheduling efficiently
• Uphold safety and quality standards continuously




• Conduct daily briefings with management teams
• Monitor key performance indicators and report accordingly

Requirements:
• Minimum 3 years of ramp service experience
• Experience in personnel management in union settings
• Solid organizational and multitasking skills
• Excellent communication skills in English
• Valid driver’s license and airside permit D/A

Apply your leadership and organizational skills in this key role at Swissport to enhance ground handling services.
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📌 Duty Manager Ramp Operations at Swissport (Ontario)
🏢 Swissport International
📍 Ontario