Elevate your career with Parkway Motors Auto Group as a BDC Representative at Upper James Toyota. This role offers you a chance to excel in customer service within a supportive automotive call center environment.
As a BDC Representative, you will be the first point of contact for customers, helping schedule service appointments and addressing inquiries. Your commitment to providing exceptional customer service while collaborating with our dealership teams will enhance the guest experience. Join a family-owned business that fosters personal growth across four dealerships.
Key Responsibilities:
• Respond to customer inquiries via phone and online
• Schedule service appointments based on guest needs
• Accurately document customer concerns and requests
• Manage calls with professionalism and care
• Soft-sell services in a supportive workplace
Requirements:
• High School Diploma or equivalent
• Call Centre experience preferred
• Strong communication skills, both verbal and written
• Ability to multitask in a fast-paced setting
• Customer-focused with a positive personality
Contribute to exceptional service experiences at Parkway Motors as a BDC Representative.
#J-18808-Ljbffr

📌 BDC Representative at Upper James Toyota (Hamilton)
🏢 Formulafordlincoln
📍 Hamilton