Become a key player at GFI as an IT Support Specialist focused on manufacturing technology. Located in Cambridge, MA, this role ensures that operational systems maintain peak performance through Tier-1 support.
GFI, a part of Westport Fuel Systems, is looking for a skilled Technical Support Specialist to provide crucial IT and operational technology support in a quick-paced manufacturing workplace. Applicants should have hands-on experience with both office and production line systems. You'll be responsible for incident resolution and device maintenance while working closely with other team members to improve processes.
Key Responsibilities: - Deliver Tier-1 support via phone, email,



and ticketing - Diagnose and resolve IT incidents for users - Manage maintenance of IT hardware and software - Assist in troubleshooting production line devices - Support LAN and network-connected systems
Requirements: - Bachelors in IT, Computer Science, or related fields - 3+ years' experience in IT support within manufacturing - Proficient in Windows OS and Microsoft applications - Basic knowledge of networking and IT frameworks - Solid problem-solving and communication skills
Utilize your IT expertise to foster operational excellence at GFI's Cambridge location.#J-18808-Ljbffr

📌 It Support Specialist For Manufacturing Winnipeg
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📍 Winnipeg