Posted Thursday, June 25, 2026 at 4:00 AM

Find Your Limitless with Reliance
By joining Reliance as an HVAC Service Manager, you’ll become an key team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us!

What will you do?

Learn and grow as an important part of a team that cares about Reliance and its customers.

Collaborate with all local Manager(s) to plan, budget and deliver on P & L targets

Ensure staffing plans are forecast, updated and delivered to maximize customer service and meet our service commitments

Measure, monitor and drive achievement of all Operational metrics and provide appropriate reporting and analysis

Lead and support the development of a Growth through Service mentality that drives customer satisfaction and future business growth

Coach and manage a team of Technical professionals to maximize their performance, engagement and achievement of objectives

Drive excellence through our 3rd party partners by finding, selecting, and negotiating agreements with partners who are committed to Reliance’s strategy and goals. Manage these relationships to ensure these vendors deliver on all our key metrics and standards

Perform regular reviews of cost, quality, safety and productivity metrics, setting plans and executing these effectively to drive optimal performance of Operations team and 3rd party partners through goal setting, observation, coaching and reviews





Partner and collaborate with other stakeholders (i.e. Quality, Project Management, Training, HR, Regulatory) to continually improve team performance

Drive ‘destination of choice’ for team members, customers and 3rd party partners by setting a standard of service excellence and engaging team members/3rd party partners to support this standard

What do we offer?

The tools you need to succeed – including the tools for the job as well as training and development programs

A successful and knowledgeable team to be part of and learn from

Competitive base pay plus the ability to earn more tied to your success – the only limit is your potential

A great benefits plan for you / your family

Career paths so you can advance in the company

A variety of perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip to a tropical destination

And award-winning and one of Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team

What do you bring?

5 years of knowledge in the HVAC industry and possesses technical knowledge of HVAC equipment

Achieved 3-5 years of successful operational leadership experience against formalized corporate objectives

Trade License (Gas Fitter)- Asset

Demonstrated ability to extract the full potential of technical professionals through development and leadership

Ability to retain and attract top talent

Strong competitive awareness with the ability to coach accordingly

Introduce new initiatives to maintain further growth

Create alignment between corporate goals and individual objectives

Heightened sense of self-awareness and emotional intelligence

Demonstrate a strong verbal and written communication skillset

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📌 Service Manager, Operations (Ontario)
🏢 Reliance Home Comfort
📍 Ontario