Transform technical client support as a Technical Services Engineer III at impact.com. Leverage your technical skills in a collaborative environment to ensure successful integrations and optimize client experiences.

In this role, you will dive deep into impact.com’s platform capabilities, assisting clients from integration through ongoing technical support. Your ability to troubleshoot issues, manage ticket requests, and guide teams like Onboarding and Client Success will ensure seamless experiences. Your expertise will play a critical role in improving the service delivery and expanding client partnerships.

Key Responsibilities:
• Develop a deep understanding of product suite and enhancements
• Implement and support technical integrations for clients




• Collaborate with internal teams on onboarding and client needs
• Analyze technical issues and communicate solutions effectively
• Maintain technical documentation and training materials

Requirements:
• Bachelor’s in Computer Science or related field
• Experience in a technical role at a digital marketing or tech company
• Proficiency in HTML, CSS, JavaScript, SQL, and REST APIs
• Solid troubleshooting and problem-solving skills
• Excellent communication skills for technical concepts

Elevate technical support by leveraging your client-facing skills and diverse tech knowledge at impact.com.
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📌 Technical Services Engineer at impact.com (British Columbia)
🏢 Impact
📍 British Columbia