Join Teleperformance's Toronto office as a B2B Customer Support Specialist III. This role allows you to leverage your consultative skills to enhance client relations while working in a flexible hybrid workplace.

As a B2B Customer Support Specialist III, you will provide specialized support for dental offices, addressing complex issues and improving client satisfaction. Your role requires proactive engagement with distributors and excellent communication abilities, alongside 2-4 years of experience in customer service or account management. Become a vital link between our clients and the supplier.

Key Responsibilities:
• Resolve high-complexity customer escalations efficiently
• Deliver tailored consultative support and product advice




• Foster strong distributor and channel relationships
• Manage critical customer escalation discussions
• Report on and identify systemic billing/logistics errors

Requirements:
• 2-4 years in B2B support or account management
• Strong consultative communication skills
• Experience in high-volume, multi-channel environments
• Ability to analyze data for impactful solutions
• Preferred background in healthcare or vendor management

Enhance your career while contributing to a world-class team focused on excellence.
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📌 TeleperformanceB Support Expert (Ontario)
🏢 TP Canada
📍 Ontario