Scotiabank is hiring a Bilingual ScotiaHelps Advisor to assist clients in Ottawa and Scarborough. This role is dedicated to delivering proactive solutions for clients facing financial hardships.
The ScotiaHelps Advisor will engage directly with clients, conducting financial reviews to identify risks and recommend suitable relief programs. You'll play a vital role in fostering client relationships while ensuring that their needs are met through tailored financial strategies. Your expertise in lending and collection policies will be crucial in guiding clients effectively.
Key Responsibilities:
• Conduct in-depth financial assessments for clients
• Recommend tailored relief solutions based on needs
• Address client inquiries and provide solutions
• Maintain a customer-oriented culture within the team
• Document client interactions carefully to inform decisions
Requirements:
• High School Diploma is a must
• Experience in customer-facing roles is advantageous
• Solid communication skills in both English and French
• Knowledge of Scotiabank’s products and collection policies
• Proficiency in Microsoft Office applications
Bring your financial acumen and bilingual abilities to support Scotiabank clients as a ScotiaHelps Advisor.
#J-18808-Ljbffr