Become the Director of Risk and Resilience at Manulife, based in Toronto, Ontario. This hybrid position offers the chance to lead operational risk strategies within retail banking.

As a seasoned leader, you will direct the Bank's Operational Risk and Resilience program while coaching a team of strategic risk professionals. Your deep understanding of risk management frameworks will be crucial in designing effective monitoring controls and compliance strategies. You'll also play a vital role in establishing anti-fraud measures and coordinating updates for the Bank's leadership.

Key Responsibilities:
• Lead a team dedicated to operational resilience
• Manage risk strategy implementation across channels
• Oversee regulatory control testing and monitoring




• Collaborate on Anti-Fraud and governance programs
• Ensure RCSA program effectiveness and risk assessments

Requirements:
• Extensive experience in operational risk in financial services
• Successful implementation of resilience strategies
• Excellent project management and leadership skills
• Solid facilitation skills and delivery to various audiences
• In-depth knowledge of banking regulations

Shape the future of risk resilience at Manulife, driving strategic initiatives and operational excellence.
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📌 Director of Risk and Resilience Management (Ontario)
🏢 Manulife Financial
📍 Ontario