Capitalize on your retail expertise by becoming a Retail CX Policy AI Training Expert at OpenTrain. This remote, part-time job focuses on policy review and guidance for AI models.

OpenTrain seeks a skilled professional to apply their retail customer experience knowledge in AI training. You will create structured guidance for AI evaluation, translating complex policies into easy, actionable instructions. Previous AI training experience is not required, making this role accessible to those in the retail field.

Key Responsibilities:
• Author and fine-tune refund and eligibility policies
• Develop nuanced customer-service scenarios for AI
• Establish accurate resolutions for customer inquiries
• Create grading rubrics for policy evaluations
• Identify unclear operational guidelines

Requirements:
• Expertise in retail or e-commerce CX operations
• Familiarity with return and refund policies
• Strong writing and communication skills
• High attention to detail in application of guidelines
• Bachelor’s degree or equivalent practical experience preferred

Your insights will drive impactful AI solutions at OpenTrain.
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📌 AI Training Specialist in Retail CX Policies (Manitoba)
🏢 OpenTrain AI
📍 Manitoba