Lead the customer experience as an Assistant Store Manager at PetSmart, focusing on pet parent satisfaction and team development. This role is designed for those who excel in retail leadership.

As an Assistant Store Manager, you will act as the Experience Leader, overseeing daily operations and improving pet parent services. Your responsibilities include managing staffing, nurturing associate talent, and ensuring compliance with safety protocols. You will also foster a culture of effective teamwork and communication within the store.

Key Responsibilities:
• Drive the pet parent experience across services and store operations
• Manage staffing and schedule to meet customer needs
• Mentor and coach associates for performance and growth
• Ensure safety compliance for pets and customers
• Conduct monthly reviews to assess store performance

Requirements:
• 3-5 years of retail leadership experience
• Availability for full time and flexible hours
• Strong communication and organizational skills
• Proficiency with computers and retail applications
• Ability to lift and move heavy items safely

Contribute to meaningful experiences for pets and their parents at PetSmart.
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📌 Customer Experience Leader at PetSmart (Ontario)
🏢 PetSmart
📍 Ontario