We are seeking an experienced Technology Supplier Manager and Third-Party Risk qualified to join the Technology & Operations Supplier Management Office (T&O; SMO) team. The successful candidate will supervise Technology & Operations (1st Line of Defense) adherence to the Enterprise Third Party Risk Management Policy and Standards, lead the implementation of third-party risk management programs, and provide expertise in supplier risk management.

WHAT WILL YOU DO?

Lead the T&O; exit strategy center of excellence, establishing best practices and frameworks to enable safe and efficient supplier transitions and offboarding

Operationalize issues management and operational excellence practices within T&O; to proactively identify, escape, and resolve supplier-related risks and performance gaps

Conduct regular T&O; portfolio assessments, establish health metrics and dashboards, and provide executive reporting on supplier performance, risk exposure, and strategic opportunities

Facilitate cross-functional alignment and coordinate actions across Procurement, Third Party Risk, IT Risk, Architecture, BCM/DR, and T&O; business units to ensure holistic supplier management

Establish and maintain T&O; SRMA Risk Register, implement a structured escalation process, and drive timely resolution of supplier-related risks and performance issues

Lead the monitoring and adherence to third-party risk policy and standards requirements within the 1st Line of Defense, identifying gaps and opportunities for improvement

Lead communication and training initiatives on supplier management programs and policies across T&O;

Identify process improvements, implement efficiency measures, and establish KPIs to enhance T&O; supplier management effectiveness

Participate in the implementation of Third-Party Risk programs, initiatives, and escalations in support of T&O; objectives

Support regulatory filings and responses in partnership with 2nd Line of Defense, where appropriate

Lead/participate in inquiries and provide artifacts for internal and external audits as requested





Maintain awareness of outsourcing regulatory requirements and T&O; supplier inventory

WHAT WILL YOU NEED TO SUCCEED?

5+ years of experience in technology risk and governance practices

5+ years of experience in the financial services or other regulated industries

5+ years of proven Supplier Management experience

Strong business, technology, and financial acumen, plus a mindset for continuous improvement

Build and maintain transparent, sustainable partnerships with key stakeholders

Think strategically and lead teams effectively with strong interpersonal skills

Develop and execute supplier risk management strategies with measurable impact

Navigate ambiguity with flexibility and a collaborative, cross-functional approach

Take initiative and work independently with minimal supervision

Demonstrate client-centric thinking with a commitment to continuous improvement

Hold a university degree or equivalent experience in supplier management, risk management, or regulatory compliance

Nice To Have:

Risk assessment and quantification methodologies, conflict and issue resolution, and escalation experience

Experience with process mapping and analysis techniques, such as swimlane diagrams or value stream mapping

Knowledge of change management principles and strategies

Formal supplier management certifications or designations

Knowledge of technology (software, SaaS, networks, cybersecurity, etc.)

Familiarity with cloud-based platforms and tools

What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential,



making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

A world-class training program in financial services

Opportunities to do challenging work

Job Skills
Business Continuity Management (BCM), Business Continuity Planning (BCP), Business Exit Strategies, Continuous Improvement, Disaster Recovery (DR), Disaster Recovery Business Continuity, Exit Strategies, Risk Assessments, Risk Management Programs, Risk Management Strategies, Supplier Management, Supplier Risk Management, Third Party Risk Management

Additional Job Details
Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-05-14

Application Deadline: 2026-08-24

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

#J-18808-Ljbffr

📌 Senior Manager, Third Party Risk Portfolio & Operational Excellence (Ontario)
🏢 RBC
📍 Ontario