Become a key player at the University of Calgary as the Manager, Applicant Experience. This position streamlines the admissions process, fostering a positive experience for thousands of applicants each year.

In this temporary full time role, you will manage a dedicated team while overseeing a wide range of applicant interactions. Your leadership will be crucial in implementing operational improvements, ensuring efficient communication, and delivering training programs within this vital department. You will play an essential role in achieving the university's enrolment objectives.

Key Responsibilities:
• Coordinate undergraduate admission operations and training
• Optimize communication strategies and reporting techniques




• Lead the admission contact center operations
• Develop reports on advising and processing statistics
• Enhance processes based on student feedback and analytics

Requirements:
• Bachelor’s degree minimum
• 3-5 years’ registrar office experience
• Leadership in training program development required
• Familiarity with CRM tools essential
• Experience with data-driven decision-making

Drive impactful changes in applicant experience at UCalgary while supporting your team's growth and success.
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📌 Full-time Applicant Experience Manager Role (Alberta)
🏢 University of Calgary
📍 Alberta