Join Manulife as a Senior Manager of Global Operations AI in Toronto, overseeing AI governance and model risk management initiatives across an international landscape. Embrace a hybrid working model that promotes flexibility.

In this pivotal role, you will collaborate with the AVP and Director to execute the Global Operations AI strategy. Your expertise in model risk management and compliance in financial services is critical for enabling Tech and Operations teams to meet their AI governance obligations across diverse regions. You will also coordinate cross-country efforts, ensuring alignment and accountability in deliveries.

Key Responsibilities:
• Support model documentation and compliance activities
• Facilitate governance coordination with Risk and Legal teams




• Provide practical regulatory guidance tailored to AI
• Oversee portfolio target tracking and reporting
• Lead market and competitive analysis for AI

Requirements:
• 6+ years in compliance or AI governance
• Proven experience in implementing model risk management
• Robust communication and coordination capabilities
• Hands-on experience with AI tools and platforms
• Ability to prioritize and resolve multiple demands

Help shape AI governance initiatives and support operational excellence at Manulife.
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📌 Global Operations AI Senior Manager Role (Ontario)
🏢 Manulife Financial
📍 Ontario