Transform user experience and streamline workflows as a Business Process & User Experience Consultant in Ottawa. This hybrid/onsite role focuses on enhancing workflows within a federal workplace.

We are looking for an experienced consultant to elevate user experiences for inspectors in federal projects. Your expertise in business process analysis and user experience will help identify inefficiencies and recommend enhancements. This 3-6 month contract involves mapping workflows, automating tasks, and improving service delivery.

Key Responsibilities:
• Analyze and optimize business workflows in detail
• Conduct assessments and process mapping for improvements
• Identify automation and digital transformation opportunities




• Engage stakeholders and present recommendations effectively
• Simplify digital workflows to enhance user experience

Requirements:
• Proven experience in business process analysis
• Expertise in user experience and service design
• Background conducting workflow assessments or process mapping
• Reliability Security Clearance is mandatory
• Federal government experience is preferred

Leverage your skills in UX and workflow optimization to make a significant impact in this consulting role.
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📌 Consultant for Business Process Optimization (Quebec City)
🏢 Nexasphere
📍 Quebec City