vCIO - Virtual Chief Information Officer
Markham, ON, Canada

Job Description
Posted Tuesday, May 26, 2026 at 4:00 AM

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses—building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work—and we’re looking for like-minded individuals to join us.

The Position: As a Virtual Chief Information Officer /vCIO, you will serve as a trusted strategic advisor to F12’s top-tier clients, helping business leaders align technology decisions with business goals, risk management, operational maturity, and long-term growth.You will lead executive-level technology conversations, develop client technology roadmaps,identifyopportunities for modernization, and partner closely with F12’s internal teams to ensure clients receive consistent, proactive, and business-aligned guidance.

ThevCIOis naturally curious, commercially aware, and technically credible. They translate complex technology topics into clear business value, helping clients make informed decisions across cybersecurity, cloud, AI, infrastructure, compliance, lifecycle planning, and business continuity.

ThevCIOwill partner with assigned clients, Technical Account Managers, Integrated Service Team Managers, Sales, and other internal stakeholders to improve the overall health of each client’s business and technology environment.

Responsibilities:

Client Strategy & Advisory

Serve as a strategic technology advisor for assigned clients, building strong relationships with executives and key stakeholders.

Develop andmaintaintechnology roadmaps aligned to each client’s businessobjectives, risk profile, budget, and growth plans.

Lead strategic business reviews and translate complex technology topics into clear business recommendations.

AI, Cloud & Security Strategy

Lead client-facing strategy across AI, Cloud, and Security, ensuring roadmaps align to business outcomes, scalability, governance, and risk mitigation.

IdentifyAI adoption opportunities, including automation, productivity improvements,



and data insights, while reinforcing responsible use, data protection, and governance practices.

Advise on cloud modernization, cybersecurity best practices, compliance expectations, and risk posture aligned to industry standards.

Guide clients inestablishingpractical governance frameworks for AI and Security, including acceptable use, access controls, data handling, policy alignment, risk ownership, and ongoing review.

Translate AI, cloud, security, and governance concepts into clear business value, enabling clients to make informed decisions and accelerate adoption across their teams.

Technology Planning & Risk Management

Guide hardware, software, infrastructure, and lifecycle planning to support performance, reliability, security, and cost-effectiveness.

Support client technology budget planning, vendor recommendations, and modernization initiatives.

Support backup, disaster recovery, and business continuity planning in alignment with client needs andindustrystandards.

Partner with Sales, Technical Account Managers, and Integrated Service Teams toidentifyclient needs and designappropriate solutions.

Support revenue growth within the assigned client base byidentifyingstrategic solution gaps and opportunities for improvement.

Assistwith prospective client conversations by uncovering business needs and contributing to solution design.

Internal Collaboration & Leadership

Collaborate with internal teams to ensure client documentation, standards alignment, and program compliance remain current.

Partner with technical teamsand leadership to support upgrades, conversions, and client improvement initiatives.

Support internal initiatives, mentorship, and knowledge sharing that improve service delivery and client satisfaction.

Requirements :

5+ years of experience in the IT Managed Services, consulting, or technology advisory industry.

Experience designing, developing, or advising on IT systems, infrastructure, and technology implementation plans.

Strong understanding of the wide-ranging needs of F12’s client base.

Strong strategic, commercial, and business mindset.

Ability to conduct meaningful business conversations with executives, owners, and senior leaders.

Solid understanding of cybersecurity, cloud services, IT infrastructure, business continuity, and technology lifecycle planning.





Familiarity with Microsoft and Azure environments is considered an asset.

Understanding ofAI, automation, and emerging technologies, with the ability to translate them into practical business value.

Strong analytical, problem-solving, and decision-making capabilities, with the ability to assess business operations,identifytechnology gaps, and recommend practical solutions.

Excellent communication, presentation, and stakeholder management skills.

Ability to influence without direct authority and build trusted relationships with clients and internal teams.

Ability to work effectively in a team environment whileoperatingindependently with minimal supervision.

Strong time management skills and the ability to manage deadlines and client commitments.

Industry certifications and a willingness to pursue continual education.

Industry Knowledge

Executive Communication

Strategic Thinking

Operational Knowledge

Business Analytics

Problem Solving

Technical Capacity

Cybersecurity and Risk Awareness

Client Relationship Management

Forging Strategic Partner Relations

Attention to Detail

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life,we’vegot your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Threeweeks vacationplus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.

Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employeeassistanceprogram.

Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and does not discriminate based on any grounds and elements protected by law.

For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

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📌 vCIO - Virtual Chief Information Officer (Ontario)
🏢 F12.net
📍 Ontario