Remote Payments Support Specialist (Nova Scotia)

23 Aug

FreshBooks

Nova Scotia

23 Aug

FreshBooks

Nova Scotia

FreshBooks is seeking a Program Specialist, Payments Support to deliver outstanding customer service for payments-related inquiries. You will act as the payments SME within Support, handling direct customer inquiries, escalations, and collaboration with Product, Engineering, and external partners to improve the user experience.
Note: This role can be worked remotely from any location listed. You will partner with the CX team to ensure accurate knowledge base content and training for recent hires,

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📌 Remote Payments Support Specialist (Nova Scotia)
🏢 FreshBooks
📍 Nova Scotia

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