Enhance guest satisfaction at our Vernon, BC resort as a Guest Service Supervisor. This full-time position focuses on providing outstanding guest services while overseeing daily operations. The ideal candidate should hold a secondary school graduation certificate and possess one to two years of experience in the hotel industry.

You will manage guest check-ins, ensure privacy, and handle reservations with a client-focused approach. Solid leadership, communication, and organizational skills are essential for supervising staff and ensuring smooth operations. Key Responsibilities:

- Interact with guests to foster a positive atmosphere
- Handle guest feedback and online reviews
- Process room assignments and special requests
- Support training for Guest Service Agents
- Complete daily Front Desk reports accurately Requirements:
- Secondary school graduation required
- 1-2 years’ experience in hospitality services
- Familiarity with basic accounting principles
- Excellent oral and written communication skills
- Dependable and organized work ethic Lead the Guest Services team while delivering top-notch hospitality at our resort in Vernon.

📌 Vernon Resort Guest Service Supervisor
🏢 Prestige Vernon Hotel
📍 Vernon