Join CBC/Radio-Canada as a Senior Continuous Improvement Analyst, embracing a hybrid work model. Your focus will be on driving process improvements within People & Culture, utilizing both English and French skills.

This permanent role requires a seasoned professional to lead Continuous Improvement and Business Process Management efforts. You will bridge complex business challenges with effective solutions, ensuring operational efficiency and enhancing user experiences. Candidates must be ready to engage in defining processes and collaborating across teams to yield impactful outcomes.

Key Responsibilities:
• Define CI and BPM scopes by analyzing stakeholder needs
• Identify bottlenecks and opportunities in existing processes




• Facilitate cross-functional workshops for solution alignment
• Document processes using BPMN 2.0 standards
• Monitor performance measures, including quality and cycle time

Requirements:
• Bachelor's degree in relevant domain
• Lean Six Sigma Green Belt certification preferred
• 5-7 years in continuous improvement or business management
• Experience with BPMN 2.0 and process analysis
• Solid data analysis skills for process performance

Leverage your bilingual expertise to advance CBC/Radio-Canada's mission in enhancing service effectiveness.
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📌 Senior Continuous Improvement Analyst at CBC/Radio-Canada (Quebec City)
🏢 cbcrc
📍 Quebec City