Shape exceptional digital experiences with Capital One Canada as a Senior Content Designer. Your focus will be on crafting effective content for payments features across web and mobile platforms.

As a valuable member of the Experience Design (XD) Team, you will leverage your skills to enhance customer journeys through human-centered content design. This role involves collaborating closely with cross-functional teams, including Product, Design, and Legal, ensuring that your content strategies resonate with Capital One’s mission to innovate banking. With 4-5 years of UX writing experience, you will play a crucial role in creating insightful, approachable copy that helps customers succeed.

Key Responsibilities:
• Write end-to-end content for payments features




• Collaborate with multiple teams for cohesive experience
• Contribute to information architecture and navigation
• Use data insights to inform content strategies
• Uphold WCAG 2.1 AA standards for accessibility

Requirements:
• 4-5 years of UX writing or content design experience
• Solid portfolio showcasing relevant case studies
• Experience with data analytics and storytelling
• Highly organized and self-directed
• Background in financial services is a plus

Bring your content design expertise to Capital One Canada and help redefine banking experiences for millions.
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📌 Senior Content Designer at Capital One Canada (Ontario)
🏢 Capital One
📍 Ontario