Step into a pivotal role as a ServiceNow ITIL ITOM Architecture Lead with Tata Consultancy Services in Vancouver, BC. Utilize your extensive knowledge to design and implement scalable solutions.

This position requires a technical leader with 5 to 18 years of concentrated experience in ServiceNow architecture across various ITSM and ITOM modules. You will translate business needs into technical solutions and enhance the governance of CMDB and SecOps integrations. The role involves comprehensive architectural oversight, ensuring high-quality standards in deployments.

Key Responsibilities:
• Own and define ServiceNow solution architecture
• Lead major ITSM process designs and ITOM strategies
• Guide teams on customization and development best practices




• Manage CMDB governance and integration with enterprise apps
• Provide architectural insights for platform upgrades and changes

Requirements:
• 5-18 years of IT experience in ServiceNow
• Solid background in ITSM, ITOM, and CMDB processes
• Proficient in ServiceNow scripting and platform configurations
• Experience in Agile and DevOps methodologies
• Excellent stakeholder engagement and communication skills

Drive innovative ServiceNow solutions and architecture while collaborating with top industry professionals at Tata Consultancy Services.
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📌 ServiceNow ITIL ITOM Architecture Lead in Vancouver (British Columbia)
🏢 Tata Consultancy Services
📍 British Columbia