Join Stratford Subaru as a Service Advisor and enhance customer satisfaction in a busy service environment. Collaborate with Technicians to provide efficient and professional service from start to finish.

As part of a solid dealership team, you will be responsible for managing the customer journey in our service department. This full-time role involves greeting clients, documenting their needs, and keeping them informed of service progress. Previous experience in automotive service is a bonus but not essential.

Key Responsibilities:
• Welcome customers and manage their service appointments
• Accurately capture customer concerns and required services
• Keep customers updated on work progress with Technicians




• Review services with customers and respond to their questions
• Ensure a tidy and well-maintained service area

Requirements:
• 1-2 years of customer service experience required
• Excellent communication and professional presence
• High attention to detail and time management skills
• Ability to work in a fast-paced service setting
• Experience with PBS is a plus

Your attention to detail and customer service focus will play a crucial role in Stratford Subaru's commitment to quality service.
#J-18808-Ljbffr

📌 Customer-Focused Service Advisor Role (Ontario)
🏢 UpAuto
📍 Ontario