Elevate the online customer journey as the eCommerce Manager at Samsung Electronics Canada. Focus on enhancing platform performance and operational excellence with a strong team-oriented approach.

This role requires minimum 6 years of experience, overseeing the order management platform's functionality while optimizing user experiences. Collaborate cross-functionally with sales, logistics, and development teams to ensure smooth operations. Your proactive problem-solving skills will drive success in managing site performance and customer satisfaction.

Key Responsibilities:
• Oversee order management platform functionality and accuracy
• Implement enhancements to improve online customer experience
• Resolve site issues during off-hours for platform reliability




• Collaborate with teams to ensure effective online shopping journey
• Monitor performance and troubleshoot issues with third-party APIs

Requirements:
• Bachelor’s degree in Business, Marketing, or IT
• Minimum 6 years in eCommerce or related role
• Strong analytical and problem-solving skills
• High integrity and reliability in performance
• Proficient in MS Office, particularly Excel

Lead the charge in optimizing customer experience while driving operational improvements at Samsung Electronics Canada.
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📌 eCommerce Manager at Samsung Canada (Ontario)
🏢 Samsung Electronics Perú
📍 Ontario