Become a key player at Cognizant as a hybrid Application Support Engineer in Mississauga, Ontario. You'll ensure enterprise application stability, manage performance, and enhance efficiency every day.
Cognizant is looking for an Application Support Engineer to provide Level 3 production support. This role requires you to troubleshoot complex issues and collaborate with both technical and business partners. You'll utilize tools like Splunk and AppDynamics while supporting multiple environments through application development and improvement initiatives.
Key Responsibilities:
• Provide Level 3 support and troubleshoot production issues
• Monitor application performance with Splunk and AppDynamics
• Develop and maintain applications using microservices and APIs
• Automate operational processes to enhance reliability
• Collaborate with teams for requirement gathering and enhancements
Requirements:
• Bachelor's degree in Computer Science or related field
• Experience in L3 production support roles
• Solid troubleshooting and incident management expertise
• Proficiency in application monitoring tools
• Familiarity with agile or DevOps environments
Leverage your technical skills in troubleshooting and performance management to deliver excellence at Cognizant in Mississauga.
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