Support Cisco UCS infrastructure and VMware virtualization environments
Ensure solutions meet business client and stakeholder needs while adhering to bank technology and quality standards
Maintain understanding of business and technology directions, developments, and industry trends
Oversee solution design, development, and implementation with application leads and architects
Act as escalation point for unresolved VMware virtualization and hardware technical issues
Collaborate with vendors, consultants, and other Technology Solutions areas to develop solutions
Create and maintain virtual infrastructure documentation for project assignments
Communicate and resolve or escape issues accurately and on time
Monitor service delivery against commitments and prioritize work activities
Follow documented operational procedures with minimal guidance
Analyze operational processes and identify continuous improvement opportunities
Maintain virtual infrastructure and ensure security and patch compliance
Monitor supported environments using VMware Aria Operations, Dynatrace, and Intersight
Ensure platform performance and stability
Requirements VMware Certified Professional (VCP) certification in vSphere 8.x or VMware Cloud Foundation
Post-secondary degree or diploma in Computer Science, Information Technology, or a related field
Familiarity with remediation of software and hardware break/fix on Cisco Data Center products
Strong working knowledge of Cisco Data Center technologies, including Fabric Interconnects, UCS C-Series and B-Series servers, and blade chassis
Expert knowledge of Cisco Data Center networking and storage technologies, including Cisco NX-OS, VLANs, trunking, Fibre Channel, VSANs, and physical connectivity architectures




Expert knowledge of Cisco UCS hardware components, including rack servers, blade servers, Fabric Interconnects, and Fabric Extenders (FEX)
Expertise in UCS Central, UCS Manager, and Cisco Intersight management platforms
Experience designing and deploying service profiles and templates in UCS Central and Intersight
7-10+ years of experience administering enterprise VMware environments
Working experience and knowledge of NSX software-defined networking environments
Experience supporting private and public cloud environments
Advanced experience administering VMware vSAN environments
Working knowledge of VMware Update Manager and/or VMware Lifecycle Manager
Experience using VMware PowerCLI and PowerShell
Expert troubleshooting skills for complex VMware infrastructure issues and Windows/Linux virtual machine problems
In-depth knowledge of VMware Distributed Virtual Switches, DRS, vMotion, vSphere HA, host clusters, datastore clusters, enterprise networking, and failover clustering
Advanced experience with VMware Aria Operations, Aria Operations for Logs, and Aria Operations for Networks
Familiarity with VMware Aria Automation services and deployments
Understanding of Microsoft Active Directory and security policies (GPO)
Familiarity with VMware Site Recovery Manager and disaster recovery planning/management




Strong understanding of SAN technologies, including enterprise storage platforms such as Hitachi Vantara
Ability to prioritize competing demands and work independently and within cross-functional teams
Highly organized, detail-oriented, and process-driven
Strong written, verbal, and stakeholder communication skills
Familiarity with ITIL best practices and ServiceNow
Core Competencies Demonstrates expertise in VMware virtualization and Cisco UCS infrastructure management, ensuring high performance, security, and compliance in enterprise environments. Proficient in solution design, implementation, and troubleshooting, with a strong focus on continuous improvement and stakeholder communication.
Highest-signal resume keywords VMware Certified Qualified (VCP)
Cisco Data Center Technologies
VMware vSAN Administration
UCS Central and Intersight Management
Advanced Troubleshooting Skills
ATS Optimization Keywords Hard Skills VMware vSphere 8.x
Cisco UCS Hardware Components
VMware Aria Operations
VMware PowerCLI
VMware Update Manager
NSX Software-Defined Networking
SAN Technologies
Disaster Recovery Planning
Fabric Interconnects
Fibre Channel
Soft Skills Strong Communication Skills
Detail-Oriented
Highly Organized
Ability to Prioritize Competing Demands
Process-Driven
Certifications & Qualifications VMware Certified Professional (VCP)
Industry Keywords ITIL Best Practices
Cloud Environments
Virtual Infrastructure Documentation
Operational Procedures
Continuous Improvement
Tools & Technologies VMware Lifecycle Manager
ServiceNow
Microsoft Active Directory
VMware Site Recovery Manager
Dynatrace

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📌 Senior IT Operations Analyst – Cisco UCS, VMware (Ontario)
🏢 Jobtailor
📍 Ontario