Elevate client experiences at Mastercard as a Junior Customer Success Manager in Economic Intelligence Solutions. Enhance customer skills and drive strategic value through analytics.
This role offers an opportunity to engage directly with customers, helping them maximize the benefits of Mastercard's innovative products. You will collaborate with internal teams to develop on-boarding experiences and support ongoing customer needs. Your role will be crucial in analyzing economic trends and providing actionable insights to guide clients' business decisions.
Key Responsibilities:
• Coach customers on effective product implementation
• Analyze North American economic trends impacting clients
• Deliver training sessions and product demos
• Collaborate with data scientists for innovative solutions
• Present insights at customer forums
Requirements:
• Experience in Customer Delivery or Consulting
• Solid quantitative and analytical skills
• Familiarity with economics data is a plus
• Bachelor's or Master's degree in Economics preferred
• Advanced Excel and PowerPoint skills
Contribute to Mastercard's mission through client-focused strategies and impactful economic insights.
#J-18808-Ljbffr