Role Overview:
As an inspirational leader with enthusiasm for our brand purpose, you will partner with the Shop Manager to drive the store & your team to deliver retail excellence, robust sales results & an engaging customer experience.
Key Job Accountabilities:
Lead & work as part of a successful, engaged team to best meet the needs of our customers
Help to shape a customer focused store experience by supporting the Shop Manager in leading the team to drive customer engagement through our products, campaigns & activism, bringing our brand to life
Problem solves effectively & proactively as much as possible using available resources
Communicate effectively & act as a flexible & responsible role model to your team
Ensure development of customer loyalty to further build The Body Shop brand
Work with the Shop Manager to meet sales & performance targets
Work with the Shop Manager to manage stock; monitor & manage change
Use the data (KPI’s) we provide, to make sound commercial & business decisions to successfully drive your sales & your team performance
Identify & attract high potential candidates & develop current team members to succeed in their goals
Interest in & passion for learning about & leveraging knowledge of the beauty market, our competitors & our products
Schedules include holidays, nights, and weekends to meet the needs of the business
Flexibility to work across Sunday to Saturday is required
Experience in a customer facing role, people leadership & team development
Ability to meet sales & performance targets with outstanding planning & organizing skills
Ability to work collaboratively within a feedback culture
Experience using data (KPI’s) to make sound business decisions preferred
Comfortable with Microsoft Office Suite
3+ years of retail experience, with 1-2 years in a supervisory or people leadership role
Physical Requirements:
Must be able to stand and walk for extended periods (up to 8 hours per shift)
Ability to lift and move product up to 25 lbs.
Frequent reaching, bending, crouching as required
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📌 Full-Time Assistant Store Manager - Kingsway Garden Mall (Alberta)
🏢 The Body Shop International
📍 Alberta
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