Join Steel Reef as a Client Technology Analyst in Calgary, supporting users with IT inquiries and ensuring tech efficiency. This role offers strong customer service and technical skills in a hybrid work workplace.

Reporting to the Manager of Technology Services, this full-time temporary role focuses on delivering end user support both in-person and remotely. You’ll enhance user productivity through Microsoft 365 applications, hardware support, and meeting room technology. Your proactive approach will make a difference in connecting users with crucial services.

Key Responsibilities:
• Provide Service Desk support to office and field users
• Administer user access and application provisioning




• Support Microsoft 365 and Teams voice services
• Manage client hardware deployment and support
• Document Service Desk procedures and incidents

Requirements:
• Diploma or degree in computer science or networking
• Relevant Service Desk support experience
• Knowledge of Windows 11 operating system
• Understanding of Active Directory and networking
• Excellent communication and interpersonal skills

Leverage your IT support skills to foster seamless connectivity for Steel Reef in Calgary.
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📌 Client Technology Analyst in Calgary (Alberta)
🏢 Steel Reef Infrastructure
📍 Alberta