Elevate your career with the Kenan Advantage Group as a Night Shift Customer Service Specialist. Streamline operations and ensure driver support in a vibrant night-time role aimed at optimizing fleet functions.

This role at Westcan Bulk Transport involves matching drivers with loads and preparing detailed instructions. Work from 6 PM to 6 AM, Wednesday to Saturday, while managing inbound customer orders and ensuring seamless communication with drivers. Your organizational skills and ability to foresee potential issues will be critical in maintaining operational excellence.

Key Responsibilities:
• Plan routes and load instructions for efficient deliveries
• Provide trip instructions to off duty drivers




• Document changes to planned orders and update relevant systems
• Answer inquiries from drivers regarding deliveries
• Track and monitor system updates and communications

Requirements:
• Dispatch experience is an asset
• Solid interpersonal and organizational skills
• Ability to work under pressure and meet deadlines
• Beneficial to have transportation industry background
• Ownership of work responsibilities and excellent service skills

Join Westcan to make a tangible impact on customer satisfaction and logistics!
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📌 Night Shift Customer Service Specialist (Alberta)
🏢 Socket.dev
📍 Alberta