Join our dynamic customer service team as a Representative specializing in the wholesale sector. Your goal will be to elevate customer experiences through problem-solving and effective communication skills.

We seek a motivated individual with 2-3 years of customer service experience to implement best practices and respond promptly to inquiries. You’ll play a key role in nurturing relationships and managing the order process to enhance client satisfaction.

Key Responsibilities:
• Implement best practices for exceptional customer support
• Respond to inquiries via phone, email, and CRM tools
• Build strong relationships with customers and partners
• Ensure accurate processing of customer orders
• Monitor and improve service metrics for efficiency

Requirements:
• 2-3 years of customer service experience
• Proficiency in CRM systems like HubSpot
• Robust communication skills in English
• Organizational skills with multitasking ability
• Experience in complaints handling preferred

Bring your expertise in customer service to our wholesale operations.
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📌 Wholesale Customer Service Representative (Alberta)
🏢 Aurora Furniture Manufacturing
📍 Alberta