Elevate your career with OPENLANE as a Remote Bilingual Automotive Technical Specialist. Leverage your expertise in automotive diagnostics while delivering outstanding customer support.

This role is perfect for candidates with at least two years of hands-on automotive experience, particularly as a Service Technician or Damage Appraiser. As a key member of the Arbitration team, you will act as a neutral judge in disputes, using solid analytical skills to ensure satisfactory resolutions through customer interactions.

Key Responsibilities:
• Validate vehicle conditions from comprehensive reports
• Serve as a neutral party in customer arbitration
• Clearly communicate resolutions to all stakeholders
• Educate on vehicle best practices and expectations
• Foster collaboration with inspection teams

Requirements:
• Fluent in English and French
• 2+ years in automotive technical roles
• Committed to working within EST hours
• Excellent written and verbal communication skills
• Proficient in using CRM software

Use your bilingual communication and automotive insight to drive enhanced outcomes for customers at OPENLANE.
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📌 OPENLANE Remote Bilingual Automotive Specialist (Ontario)
🏢 OPENLANE
📍 Ontario