Launch your career at FIKA as a Retail Experience Leader in Windsor, Ontario. Supervise operations, empower staff, and ensure outstanding service in a dynamic cannabis retail environment.

Join FIKA’s team and be the cornerstone of store operations as a Retail Experience Leader. You will oversee opening and closing shifts, guide staff performance, and maintain store aesthetics. Leadership also includes executing cash management responsibilities and addressing customer concerns promptly, fostering an inclusive and positive environment.

Key Responsibilities:
• Manage daily store operations from opening to closing
• Model exceptional customer service for staff
• Educate customers on products and upcoming sales
• Train new hires to meet high service standards
• Address and resolve customer complaints professionally

Requirements:
• Minimum 2 years of retail experience required
• High school diploma or GED needed
• Clear criminal background check necessary
• Provincial Cannabis Certification mandated
• Solid team leadership and customer service skills

Elevate your career at FIKA while maintaining top-notch customer experiences and team collaboration.
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📌 FIKA Retail Experience Leader Role (Ontario)
🏢 Pop's Cannabis
📍 Ontario