Location Edmonton, Canada Sector Sales Salary 45,000.00 CAD to 60,000.00 CAD per annum
Join a top employer’s claims team in Edmonton as a Claims Assistant supporting transportation focused commercial auto claims in a busy, detail driven environment where accuracy, follow through, and great service keep everything moving. You’ll be the organizational engine behind the claim file lifecycle, working closely with adjusters and a tight knit team to keep documentation clean, timelines on track, and customers confidently informed especially during peak winter volume.
Compensation Base salary between $45,000 - $60,000 depending on relevant experience (negotiable) plus annual KPI bonus
Benefits & Perks 4 weeks' paid vacation
Dental and medical health benefits
Health spending account
Paid birthday off
Monthly gift card draws andbirthday lunch
RRSP contribution
Tuition reimbursement
Continuous career development and internal promotion
Responsibilities Set up new claim files and enter them into internal platforms
Keep file notes and documentation current, accurate, and well organized
Scan/upload paperwork and ensure each file is complete
Create routine claim correspondence (emails and letters)
Monitor timelines, diarize next steps, and drive follow-ups to prevent delays
Coordinate with claimants,



repair facilities, vendors, contractors, and other parties to move items forward
Request and gather supporting materials such as police reports, photos, invoices, and receipts
Provide clear progress updates to claimants and stakeholders
Address concerns and elevate issues when appropriate
Assist adjusters with preliminary, non-decision support tasks
Protect sensitive information and follow privacy/data-handling requirements
Follow established procedures to ensure consistent file management
Qualifications Proficiency in MS Office 365
Robust written/verbal communication; customer service
Detail-oriented, organized, accurate documentation
Multitask, problem-solve; meet deadlines in fast-paced setting
Nice to have: claims assistant experience; transportation/commercial auto exposure; strong Excel/tracking skills
We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives.
To be considered, applicants must be legally entitled to work in Canada, including holding any required permits.
Accommodation is available upon request throughout all stages of the recruitment process.

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📌 Claims Assistant (Transportation, Commercial Auto) (Alberta)
🏢 Impact Recruitment
📍 Alberta