Lead, Virtual Mortgage Retention — Contract (Ontario)

23 Aug

Scotiabank

Ontario

23 Aug

Scotiabank

Ontario

Scotiabank Scarborough, ON is seeking a Manager, Virtual Advice on a fixed-term 18-month contract to lead a team of Virtual Mortgage Retention Specialists. You will drive a customer-focused culture, deepen client relationships, and collaborate with partners across the retail network to support mortgage retention strategies.
You will coach and develop your team, manage performance, and contribute to high NPS scores while refining the virtual advice model and ensuring compliant day-to-day

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📌 Lead, Virtual Mortgage Retention — Contract (Ontario)
🏢 Scotiabank
📍 Ontario

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